New password for Financas Homepage

Hi Ancorless Team.

I applied for a NIF with your help and that worked really fast. You also have sent me the password letter for initial login to the financas homepage. Something went wrong when i generated my password, so i couldn’t log in and i had to request a new password letter.
I requested that letter on April 11th. You told me that the letter usually takes between 2-4 weeks. Is there any update on that password letter? Could you please give me a feedback for that? I couldn’t get an update from you side until now, although i have sent two emails.

Thanks and Regards

Tobias